Most mid-size to large law firm websites cost tens, and often hundreds, of thousands of dollars. They take anywhere from 6 to 18 months to design, develop and launch. On top of the financial investment, huge amounts of internal hours and resources are devoted to most law firm website projects.
And for what?
Other than temporary, fleeting spikes in website traffic following the launch of a new site (often driven by email marketing and PR investments), can most firms point to any meaningful metrics that justify the massive investments made in their websites? In my experience, and in countless conversations with frustrated in-house marketing professionals, the answer is no. Even in situations where increases in traffic are sustained, more visitors rarely turn into more clients.
That’s a big problem. Because, after all, shouldn’t the objective of a law firm website be to drive new business and revenue? Of course it should.